HOUSE_OVERSIGHT_025862.jpg
1.24 MB
Extraction Summary
1
People
5
Organizations
1
Locations
5
Events
1
Relationships
2
Quotes
Document Information
Type:
Government agency report / annual report page
File Size:
1.24 MB
Summary
This document is page 10 of a report (likely an OGIS Annual Report) stamped with a House Oversight Bates number. The text discusses the challenges of measuring success in mediation services, emphasizing process over outcome. It includes a timeline of OGIS activities from August to December 2011, covering staff certification, the launch of a FOIA portal and case management system, and presentations by Director Nisbet and staff.
People (1)
| Name | Role | Context |
|---|---|---|
| Director Nisbet | Director (likely of OGIS) |
Presented at the International Conference of Information Commissioners in Ottawa, Canada.
|
Organizations (5)
| Name | Type | Context |
|---|---|---|
| OGIS |
Office of Government Information Services; the entity discussing mediation success and timelines.
|
|
| Northern Virginia Mediation Service |
Certified OGIS facilitators in Federal workplace mediation.
|
|
| International Conference of Information Commissioners |
Hosted presentation by Director Nisbet.
|
|
| American Society of Access Professionals |
Hosted Annual Symposium where OGIS staff presented.
|
|
| House Oversight Committee |
Implied by the Bates stamp 'HOUSE_OVERSIGHT_025862'.
|
Timeline (5 events)
August 2011
OGIS facilitators become certified in Federal workplace mediation.
Northern Virginia Mediation Service (implied)
OGIS facilitators
December 7-8, 2011
OGIS staff presents at the American Society of Access Professionals Annual Symposium.
N/A
OGIS staff
October 2-6, 2011
Director Nisbet presents at the International Conference of Information Commissioners.
Ottawa, Canada
Locations (1)
| Location | Context |
|---|---|
|
Location of the International Conference of Information Commissioners.
|
Relationships (1)
Listing of 'Director Nisbet' in the OGIS timeline.
Key Quotes (2)
"Experience has taught us that OGIS’s success may not rest in the outcome of mediation services, but in the process of providing mediation services."Source
HOUSE_OVERSIGHT_025862.jpg
Quote #1
"As such, the outcome of mediation is not an effective way to determine the success of OGIS’s mediation services because OGIS does not determine the outcome."Source
HOUSE_OVERSIGHT_025862.jpg
Quote #2
Full Extracted Text
Complete text extracted from the document (1,691 characters)
10
Measuring
Success
Success
From OGIS’s start, the Office has faced enormous challenges in measuring
its success. While litigation typically results in judgment for one party
or the other, the success of mediation services depends on compromise by
the parties, whose participation is voluntary. Experience has taught us that
OGIS’s success may not rest in the outcome of mediation services, but in the
process of providing mediation services.
its success. While litigation typically results in judgment for one party
or the other, the success of mediation services depends on compromise by
the parties, whose participation is voluntary. Experience has taught us that
OGIS’s success may not rest in the outcome of mediation services, but in the
process of providing mediation services.
Mediation is a voluntary alternative dispute resolution process in which a
neutral third party, a mediator, assists disputing parties in reaching a mutually
agreeable resolution. Mediators do not direct outcomes or resolutions to
a dispute; the outcome of mediation depends on the extent to which the
parties choose to engage in the process and themselves agree to an outcome.
There may not necessarily be a “correct” answer; rather, the disputing parties
may choose to agree to a compromise that both parties can accept, or they
may choose to not compromise at all. As such, the outcome of mediation is
not an effective way to determine the success of OGIS’s mediation services
because OGIS does not determine the outcome. However, OGIS does control
neutral third party, a mediator, assists disputing parties in reaching a mutually
agreeable resolution. Mediators do not direct outcomes or resolutions to
a dispute; the outcome of mediation depends on the extent to which the
parties choose to engage in the process and themselves agree to an outcome.
There may not necessarily be a “correct” answer; rather, the disputing parties
may choose to agree to a compromise that both parties can accept, or they
may choose to not compromise at all. As such, the outcome of mediation is
not an effective way to determine the success of OGIS’s mediation services
because OGIS does not determine the outcome. However, OGIS does control
2011
August
OGIS facilitators become certified in Federal
workplace mediation by Northern Virginia
Mediation Service
OGIS facilitators become certified in Federal
workplace mediation by Northern Virginia
Mediation Service
September
Construction of multiagency FOIA portal begins
Construction of multiagency FOIA portal begins
October 2–6
Director Nisbet presents at the International
Conference of Information Commissioners in
Ottawa, Canada
Director Nisbet presents at the International
Conference of Information Commissioners in
Ottawa, Canada
November 28
OGIS launches its online case management
system, the OGIS Access System
OGIS launches its online case management
system, the OGIS Access System
December 7–8
OGIS staff presents at the American Society of
Access Professionals Annual Symposium
OGIS staff presents at the American Society of
Access Professionals Annual Symposium
HOUSE_OVERSIGHT_025862
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