HOUSE_OVERSIGHT_013883.jpg
1.96 MB
Extraction Summary
6
People
5
Organizations
0
Locations
1
Events
1
Relationships
4
Quotes
Document Information
Type:
Excerpts from a book or guide (likely regarding virtual assistants/security) included in house oversight committee evidence
File Size:
1.96 MB
Summary
This document appears to be a page from a book or guide regarding digital security and the management of Virtual Assistants (VAs), included in the House Oversight evidence files. It outlines technical security specs (BS779, encryption), advises on using credit cards over debit cards for safety, and provides a narrative example of delegating research tasks to an assistant named Abdul. The text includes specific URLs to Newsweek articles on MSNBC and requests contact information for individuals mentioned in those articles.
People (6)
| Name | Role | Context |
|---|---|---|
| Abdul | Assistant / Virtual Assistant |
Recipient of the email instructions provided as an example in the text.
|
| Carol Milligan | Subject of research |
Person whose contact info is being requested.
|
| Marc Szekely | Subject of research |
Person whose contact info is being requested.
|
| Julie Szekely | Subject of research |
Person whose contact info is being requested.
|
| Rob Long | Subject of research |
Person whose contact info is being requested.
|
| Unidentified Narrator | Author/Employer |
The person writing the text, complaining about their assistant, and giving security advice.
|
Organizations (5)
| Name | Type | Context |
|---|---|---|
| Brickwork |
A company mentioned as having high security standards for data.
|
|
| American Express |
Mentioned as a preferred payment method for fraud protection.
|
|
| MSNBC |
Website hosting the articles referenced in the links.
|
|
| Newsweek |
Publication associated with the MSNBC links.
|
|
| House Oversight Committee |
Source of the document (indicated by footer).
|
Timeline (1 events)
Unknown
A 'shouting match' or moment of anger regarding an assistant taking 23 hours to book an interview.
Unknown
Narrator
Relationships (1)
Narrator refers to 'My assistant' and addresses an email to 'Dear Abdul'.
Key Quotes (4)
"I bet there is a fair chance that sensitive data is 100 times safer with Brickwork than on your own computer."Source
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Quote #1
"My assistant is an idiot! It took him 23 hours to book an interview!"Source
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Quote #2
"Reversing unauthorized credit card charges, particularly with American Express, is painless and near instantaneous."Source
HOUSE_OVERSIGHT_013883.jpg
Quote #3
"If information or identity theft hasn’t hit you, it will."Source
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Quote #4
Full Extracted Text
Complete text extracted from the document (2,228 characters)
• - Floppy drives and USB ports disabled
• - BS779 certification for accomplished international security standards
• - 128-bit encryption technology for all data exchange
• - Secure VPN connection
I bet there is a fair chance that sensitive data is 100 times safer with Brickwork than on your own computer.
Still, information theft is best thought of as inevitable in a digital world, and precautions should be taken with damage control in mind. There are two rules that I use to minimize damage and allow for fast repair.
1. Never use debit cards for online transactions or with remote assistants. Reversing unauthorized credit card charges, particularly with American Express, is painless and near instantaneous. Recovering funds withdrawn from your checking account via unauthorized debit card use takes dozens of hours in paperwork alone and can take months to receive, if approved at all.
2. If your VA will be accessing websites on your behalf, create a new unique login and password to be used on those sites. Most of us reuse both logins and passwords on multiple sites, and taking this precaution limits possible damage. Instruct them to use these unique logins to create accounts on new sites if needed. Note that this is particularly important when using assistants who have access to live commercial websites (developers, programmers, etc.).
If information or identity theft hasn’t hit you, it will. Use these guidelines and you’ll realize when it happens that, just like most nightmares, it’s not that big a deal and is reversible.
The Complicated Art of Simplicity:
Common Complaints
Common Complaints
My assistant is an idiot! It took him 23 hours to book an interview! This was the first complaint I had, for sure. 23 hours! I was heated up for a shouting match. My original e-mail to this first assistant seemed clear enough.
Dear Abdul,
Here are the first tasks, due at the end of next Tuesday. Please call or e-mail with any questions:
1. Go to this article http://www.msnbc.msn.com/id/12666060/site/newsweek/, get the phone/e-mail/website contacts for Carol Milligan and Marc and Julie Szekely. Also find the same info for Rob Long here http://www.msnbc.msn.com/id/12652789/site/newsweek/.
HOUSE_OVERSIGHT_013883
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